RSU 18 Response and Updates to COVID-19

Learn More

(207) 465-7384 Every Student, Every School, Every Day
RSU18 Content

Tech Support For Students

A Guide for Students

Technology Help and Frequently Asked Questions

I don’t have internet access at home. How can I connect?

We are participating in a statewide Study-From-Car initiative (http://networkmaine.net/?p=480) which allows students, parents and community members to access our WiFi network from the parking lots of our buildings. We have made this available at all 8 of our schools!

Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.

T-Mobile’s Test Drive (https://www.t-mobile.com/offers/free-trial) offers 30 day trial of their network. 

How can I connect online with my teachers?

Google Meet is enabled for all staff and students. Only teachers can create meetings at this time. Reach out to your teacher(s) to schedule a time to meet.

I’m having trouble with my computer. What should I do?

The first recommendation whenever you have computer issues is to reboot. Daily rebooting helps your computer optimize its performance and minimizes possible issues. If rebooting does not work there may be a hardware issue. 

To schedule a time to have our tech team troubleshoot your computer or if you’re having trouble with an application, open a support case by emailing techsupport@rsu18.org or call 207-680-2700 and leave a message (Students and Parents only).

How can I add my printer at home?

  • Click on the Apple symbol on the top, left-hand corner. Then, click System Preferences.
  • Click on the Printers & Scanners icon.
  • Click the plus “+” sign to add the printer.
  • A new window will open. 
  • Add the printer to your computer and it should appear in your printers list once configured.

I’m having trouble opening PDF documents. What should I do?

Google Chrome has a built in PDF reader and the Preview app on Mac will also work.

Tech Support

Email: techsupport@rsu18.org
Phone: 207-680-2700

Google Meet


Join a Session | Learn More

Coming Events at RSU 18 District

Upcoming Events

  1. Zumba

    September 26 @ 9:00 am - 10:00 am
  2. FLU CLINIC DAY

    September 28 @ 7:30 am - 3:30 pm
  3. China @ Chelsea GV

    September 28 @ 4:00 pm - 4:30 pm
  4. China @ Whitefield BV

    September 29 @ 4:00 pm - 4:30 pm
  5. Zumba – gym

    September 29 @ 5:45 pm - 7:15 pm